Shipping & Return Policy

Last Updated: 5 Jan 2024

Thank you for choosing KiraUntung by Social Leap Sdn Bhd for your digital products. As we exclusively provide digital goods, the following policy outlines our approach to product delivery and addresses any concerns related to returns.

Upon successful completion of the purchase process, you will receive instant access to the digital product(s) through the whatsapp provided during the checkout and at thank you page.

Download instructions and relevant access details will be included in the confirmation email. Please follow these instructions to retrieve your digital product.

If you encounter any issues with the download or access to the digital product, our customer support team is available to assist you. Contact us at Whatsapp (013-4654125).

Due to the nature of digital products, we generally do not offer refunds. All sales are final. Refunds may be considered in exceptional cases, such as if the digital product is proven to be defective or if there are issues preventing access despite following provided instructions.

If you believe your digital product is defective, please contact our customer support team at Whatsapp (013-4654125) with a detailed description of the issue. We will investigate and provide assistance to resolve the problem.

If you suspect unauthorized access to your digital product or if you experience any security concerns, please contact our customer support team immediately. We will take appropriate measures to address the issue.

For any questions regarding our shipping and return policy, please contact our customer support team at Whatsapp (013-4654125). By purchasing and using our digital products, you agree to adhere to the terms and conditions outlined in this policy. KiraUntung by Social Leap Sdn Bhd reserves the right to amend or update this policy at any time. Please check our website for the latest version of the shipping and return policy.

Thank you for choosing KiraUntung by Social Leap Sdn Bhd. We appreciate your trust in our digital products, and we are here to ensure your satisfaction.