Refund Policy

Last Updated: 5 Jan 2024

Thank you for choosing KiraUntung by Social Leap Sdn Bhd for your software needs. We are committed to providing high-quality products and services to our customers. If, for any reason, you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee.

We provide a 30-day money-back guarantee for all our software products. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of the original purchase date.

To initiate a refund, please contact our customer support team at Whatsapp (013-4654125) within the 30-day period. In your refund request, include your order number, the name of the product, and the reason for your dissatisfaction. Our support team will guide you through the refund process.

Refunds are applicable only for the original purchase and are limited to one refund per customer. Refunds are applicable only within the 30-day period from the date of the original purchase. Refunds are not applicable for purchases made after the 30-day period has expired.

Once your refund request is received and approved, the refund will be processed within 5 business days.

Exceptions:

Customized or personalized software solutions may not be eligible for a refund unless there is a defect or issue that cannot be resolved.

Refunds will not be issued for products obtained through unauthorized channels or third-party resellers.

For any questions regarding our refund policy, please contact our customer support team at Whatsapp (013-4654125).

By purchasing and using our software, you agree to adhere to the terms and conditions outlined in this refund policy. KiraUntung by Social Leap Sdn Bhd reserves the right to amend or update this policy at any time. Please check our website for the latest version of the refund policy.

Thank you for choosing KiraUntung by Social Leap Sdn Bhd. We appreciate your trust in our products and are dedicated to ensuring your satisfaction.